TATA STEEL (TISCO) one of the country’s largest Integrated steel plants and  ranks among the top 10 steel producers in the world.

SAP, was implemented  for better customer order management and fulfillment in the areas of sales and distribution, material management, Financial-Account Receivables and control. Some of the benefits that the organization sought from SAP are:

 
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Transparency in customer ledgers, orders, stock ledgers, dispatches and credit lines.
Internet enabling that will allow customer to use SAP to get information on their orders.
Marketing and sales decisions will be made on the basis of data available online.
Lead time required to process orders, settle complaints, develop new products and reconcile accounts will reduce substantially.
Online availability of data will further improve Inventory Management in the stockyards,leading to better customer service.
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