Pinnacle - CallLogic - USA      


Type of Service:Build Prototype
Nature Of Work: Windows - low level Calls to capture key clicks and create a lookup as a back ground process. (TSR) This look up data is further processed by another application for efficiency and other metrics
Status:Completed and delivered
Customer:Pinnacle, Call Logic ( brand names ) - USA
Business Domain:Electric Utility Industry Call center service efficiency improvement

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