Business Administration

  1. Financial accounting: Handles all financial transactions, including general ledger, account setup and maintenance, journal entries, foreign currency adjustments and budgets

  2. Bank transactions: Takes care of all financial processing such as cash receipts, check writing, deposits, advance payments, credit card payments and bank reconciliation

  3. Sales and distribution: Helps create price quotes, enter customer orders, set up deliveries, update stock balances and manage all invoices and accounts receivables

  4. Purchasing: Manages and maintains vendor contracts and transactions, including issuing purchase orders, updating in-stock numbers, calculating the value of imported items, handling returns and credits and processing payments

  5. Outlook integration: Integrates with Microsoft Outlook so employees can synchronize calendars, contacts and tasks

Customer Relationship Management

  1. Sales opportunity management: Records every sales opportunity from the first phone call to the successful close of a transaction

  2. Business partner management: Controls all information about customers, resellers, and vendors, including profiles, contact summaries, account balances and sales pipeline analysis

  3. Service management: Enables service operations, contract management, service planning, tracking of customer interaction and customer support


  1. Material requirements planning (MRP): Manages MRP through a wizard-based process that enables users to define a planning scenario and predict demand based on forecasts

  2. Warehouse management: Handles inventory levels, item management, price lists, special price agreements, transfers between warehouses and stock transactions

  3. Reporting: Creates reports for nearly every aspect of the enterprise, including customer and supplier debt, sales, cash flow, customer-contact summaries, bookkeeping, warehouse stock, financial statements, pricing and customer activity


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